Head-to-head comparison

PagerDuty wakes you up.
OnCallReady resolves it.

Same alert. No 3am page. Same incident — fixed before your on-call engineer sees it.

What you're actually comparing

PagerDuty routes alerts. OnCallReady resolves incidents. Different tools solving different problems at different price points.

Feature OnCallReady PagerDuty Pro / Business
Alert routing & escalation
On-call schedule management
Autonomous runbook execution
AI-driven autonomy (included)
Auto-resolve without human
Incident MTTR — disk full 28 seconds Routes to human
Incident MTTR — DB connection pool 22 seconds Routes to human
Incident MTTR — SSL expiry 19 seconds Routes to human
Incident MTTR — CPU spike 41 seconds Routes to human
% incidents resolved before page Up to 94% 0%
Base tier $299/mo flat $630/mo ($21/user)
Professional tier $299/mo flat $870/mo ($29/user)
Business tier $299/mo flat $1,230/mo ($41/user)
AI / AIOps add-ons Included +$415–$1,114/mo
Scales with team size Fixed cost Per-user billing

* PagerDuty pricing per user/month, annual billing, as published. AI add-ons (Advance, AIOps) not included in base plans.

When PagerDuty is the right tool

Honest answer: PagerDuty is a mature, capable product for teams with complex routing requirements.

  • Enterprises with compliance-heavy routing requirements
  • Teams that need sophisticated multi-layer on-call schedules
  • Organizations with legacy integrations that can't be replaced
  • Environments requiring audit trails across specific ITSM tooling

When you'd rather sleep

OnCallReady handles the incidents you already know how to fix — before they become pages.

  • SaaS teams with >500 alerts/day experiencing alert fatigue
  • Mid-market (50–500 engineers) tired of 3am pages for known incident classes
  • Teams who've written runbooks nobody reads at 2am
  • Engineering leaders protecting on-call health and retention

What teams are saying

Placeholder quotes. Real customer attribution coming soon.

What you're actually paying for

PagerDuty publishes per-seat pricing — but the actual bill grows with your team, not your incident volume. AI capabilities that OnCallReady includes are add-ons starting at $415/month extra.

OnCallReady Pro

$299/mo flat
No per-seat billing. No AI add-ons. No surprises.
  • Unlimited incidents resolved
  • All AI & autonomy features included
  • Unlimited engineers & integrations
  • All runbooks pre-configured
  • Slack, Datadog, PagerDuty, Prometheus, Grafana, Jira
  • Dedicated onboarding support

PagerDuty (add-ons)

$21–49/user/mo
Base + AI = expensive fast.
  • Standard: $21/user/mo (limited)
  • Professional: $29/user/mo
  • Business: $41/user/mo
  • AI Add-on (Advance): +$415/mo
  • AIOps Add-on: +$699/mo
  • At 30 engineers: $1,230–$1,470/mo base

Migrating from PagerDuty

You don't need to rip and replace. OnCallReady sits upstream of your existing PagerDuty workflow — handling what it can, passing the rest through as normal.

STEP 1

Connect your alert source

Point your existing monitoring at OnCallReady — Datadog, Prometheus, CloudWatch, or PagerDuty itself. Takes under 5 minutes.

STEP 2

Import your runbooks

OnCallReady ships with pre-built runbooks for disk full, memory exhaustion, DB connections, SSL expiry, and 40+ more. Configure your specifics.

STEP 3

Expand gradually

Start with your top 5 incident types. Run OnCallReady in parallel with PagerDuty. Grow coverage week by week. No big-bang cutover.

MTTR by incident type

OnCallReady runbooks auto-resolve the most common on-call triggers in under a minute. PagerDuty routes every one to a human — regardless of how routine the fix is.

Incident Type OnCallReady MTTR Success Rate PagerDuty outcome
Critical Disk Full 28s avg 98% success 3am page — 45–90 min MTTR
Critical DB Connection Pool 22s avg 97% success 3am page — 45–90 min MTTR
Medium SSL Expiry 19s avg 99% success 3am page — cert gaps cause outages
Critical Memory Exhaustion 34s avg 96% success 3am page — OOM kills services
Critical Service Restart 17s avg 99% success 3am page — service stays down
High Queue Backlog 31s avg 95% success 3am page — queues grow during alert
0 pagers sent in Q1
"Series B SaaS, 80 engineers — OnCallReady handled all disk-full, memory, and queue-backlog incidents autonomously. On-call rotation reported zero pages for the quarter."
Placeholder — real attribution coming
83% auto-resolved
"Scale-up fintech, 12-person SRE team — 83% of Q1 incidents resolved without a human in the loop. The remaining 17% escalated with full context for faster triage."
Placeholder — real attribution coming
91% without a page
"Post-Series A startup, 40 engineers — 91% of incidents went from alert to resolution without paging anyone. On-call engineer time on incidents dropped 74%."
Placeholder — real attribution coming

Frequently asked questions

Can I use both OnCallReady and PagerDuty?
Yes. OnCallReady sits upstream of PagerDuty — it handles known incident classes (disk full, memory exhaustion, etc.) autonomously before they reach your on-call rotation. Everything else still routes through PagerDuty. You lose nothing.
How hard is migration?
One alert source configuration — connect your monitoring stack (Datadog, CloudWatch, Prometheus, or PagerDuty itself) to OnCallReady. Your existing PagerDuty workflows, schedules, and integrations remain intact.
What about novel incidents you haven't seen before?
OnCallReady escalates with full context — diagnosis, attempted remediation steps, and recommended next actions — when it can't resolve something autonomously. You haven't lost anything compared to PagerDuty-only, you've just gained a first-response layer that handles the predictable stuff.
How does pricing compare at scale?
OnCallReady Pro is $299/month flat, regardless of team size. PagerDuty Business at $41/user/month costs ~$1,230/month for 30 engineers — before any add-ons for AI ($415/mo) or AIOps ($699/mo). At 50 engineers, that's $2,050/month vs. $299.
Do you integrate with PagerDuty?
Yes. OnCallReady can ingest alerts directly from PagerDuty, and also works alongside PagerDuty in a complementary setup — handling the incidents it's confident about, leaving everything else for your existing PagerDuty workflows.
See real incidents the agent has resolved →
See transparent per-incident pricing — no seat fees →