PagerDuty charges you $21–$41 per user per month — whether anyone gets paged or not. OnCallReady is $149/mo flat + $3 per incident the agent actually resolves. You pay for outcomes, not seats.
⚡ You're paying per seat. PagerDuty charges $21–$41/user/mo before incidents happen. We charge $149/mo + $3 per incident the agent actually resolves. You pay for outcomes.
PagerDuty routes alerts to humans — and bills you per seat, regardless of whether anyone gets paged. OnCallReady resolves incidents before anyone is paged and charges per outcome, not per seat. Here's how they compare where it matters.
| Feature | OnCallReady | PagerDuty Pro / Business |
|---|---|---|
| Autonomous remediation | ||
| Autonomous runbook execution | ✓ | ✗ |
| Auto-resolve without paging human | ✓ | ✗ |
| Pricing model | Per-incident resolved | ✗ Per-seat fixed |
| Includes AI / AIOps | ✓ | ✗ |
| Pricing | ||
| Base tier | $149/mo + $3/incident resolved | $21–$41/user/mo flat |
| Team of 10 | $149/mo flat | ~$290/mo flat + $415/mo AI add-on |
| Team of 30 | $149/mo + incidents | $630–$1,230/mo + $415/mo AI |
| Cost scales with | Incident volume | Headcount |
| AI features included | ✓ | ❌ +$415/mo add-on |
| Scales with team size | Fixed + outcomes | Per-seat billing |
| Features & availability | ||
| Runbook library (pre-built) | ✓ | ✗ |
| HIPAA BAA available | ✓ | ✗ |
| On-prem / self-hosted option | ✓ | ✗ |
| No vendor lock-in | ✓ | Fixed-cost contracts |
| Open API + webhooks | ✓ | ✓ |
* PagerDuty pricing per user/month, annual billing, as published by PagerDuty Inc.
Honest answer: PagerDuty is a mature, capable product for teams with complex routing requirements.
OnCallReady handles the incidents you already know how to fix — before they become pages.
"We were paying $820/mo for PagerDuty and still getting paged at 3am for incidents we knew how to fix. OnCallReady resolved 83% of them without paging anyone."
— SRE Lead, Series B SaaS
Tired of paying per engineer to get paged?
OnCallReady resolves incidents before they reach you. $149/mo flat + $3 per resolved incident — no per-seat billing, no AI add-ons.
Plug in your team size and incident volume. The math becomes obvious.
PagerDuty publishes per-seat pricing — but the actual bill grows with your team, not your incident volume. AI capabilities that OnCallReady includes are add-ons starting at $415/month extra.
You don't need to rip and replace. OnCallReady sits upstream of your existing PagerDuty workflow — handling what it can, passing the rest through as normal.
Point your existing monitoring at OnCallReady — Datadog, Prometheus, CloudWatch, or PagerDuty itself. Takes under 5 minutes.
OnCallReady ships with pre-built runbooks for disk full, memory exhaustion, DB connections, SSL expiry, and 40+ more. Configure your specifics.
Start with your top 5 incident types. Run OnCallReady in parallel with PagerDuty. Grow coverage week by week. No big-bang cutover.
OnCallReady runbooks auto-resolve the most common on-call triggers in under a minute. PagerDuty routes every one to a human — regardless of how routine the fix is.
| Incident Type | OnCallReady MTTR | Success Rate | PagerDuty outcome |
|---|---|---|---|
| Critical Disk Full | 28s avg | 98% success | 3am page — 45–90 min MTTR |
| Critical DB Connection Pool | 22s avg | 97% success | 3am page — 45–90 min MTTR |
| Medium SSL Expiry | 19s avg | 99% success | 3am page — cert gaps cause outages |
| Critical Memory Exhaustion | 34s avg | 96% success | 3am page — OOM kills services |
| Critical Service Restart | 17s avg | 99% success | 3am page — service stays down |
| High Queue Backlog | 31s avg | 95% success | 3am page — queues grow during alert |
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